FAQs

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Your Edwards Veterinary Services FAQs

We at Edwards Veterinary Services know that pet care comes with lots of questions, and we’re here to help. These FAQs cover some of the most common topics we hear from our community.

Frequently Asked Questions at Edwards Veterinary Services

We get all kinds of interesting questions from pet parents. Below are answers to some of the most common inquiries we receive. Don’t see your question listed? Feel free to reach out and contact us directly!

What types of pets do you treat?

We provide veterinary care for dogs, cats, and exotic pets, including birds, reptiles, rodents, and other small mammals. Our team has the experience and equipment to care for a wide range of species.

What types of pets do you treat?

We provide veterinary care for dogs, cats, and exotic pets, including birds, reptiles, rodents, and other small mammals. Our team has the experience and equipment to care for a wide range of species.

Do you offer emergency veterinary care?

Yes, we provide emergency services for existing clients during clinic hours. If your pet is experiencing a sudden illness or injury, please call us immediately at (519) 688-2123. For after-hours emergencies, we can refer you to trusted 24-hour veterinary facilities.

What payment options do you accept?

To keep veterinary care accessible, we accept:

  • Cash
  • Credit cards (Visa, MasterCard, etc.)
  • Humm
  • Pet insurance reimbursement

We’re committed to providing affordable care and are happy to discuss payment solutions that work for you. View our Payment Options to learn more.

Can I refill prescriptions online?

Yes! We offer a convenient online pet pharmacy where you can order medications, parasite preventatives, and prescription diets, all approved by our veterinary team and shipped directly to your home.

Visit our Online Pharmacy for more details.

Do you offer pet vaccinations and wellness exams?

Absolutely. Regular pet wellness exams and vaccinations are essential for disease prevention and long-term health. We’ll create a customized schedule based on your pet’s age, breed, and lifestyle, ensuring they’re protected year-round.

How do I book an appointment?

You can book an appointment by:

Our friendly staff is happy to assist with scheduling or rescheduling as needed.

Do you offer mobile or at-home veterinary services?

Yes! We provide mobile vet services, including routine care and at-home euthanasia for clients in Tillsonburg and surrounding rural areas. This is especially helpful for pets who are elderly, anxious, or difficult to transport.

Do you treat farm pets or large animals?

While our focus is primarily on companion animals and exotics, we’re happy to discuss your farm animal needs and provide referrals or guidance whenever possible. Give us a call to learn more about our service capabilities.

Still Have Questions?

If your question isn’t listed here, please don’t hesitate to contact us directly. Our team is always happy to provide answers and help you feel confident about your pet’s care.